Frequently Asked Questions

10241 Hole Ave. Riverside, CA 92503

Normal hours are 7:00am-5:00pm Monday-Friday. Saturday, Sunday, or after hour delivery or pick-ups are available upon request for an extra charge.

Our minimum order for delivery is $100.00 of equipment rental.

Not necessary, but recommended for tent specialists. Hours are 9am-3pm Monday-Friday.

Submit a quote online or call (951) 697-1101. Website quotes require confirmation from a representative.

Name, addresses, driver’s license number, phone, on-site contact, and valid credit card information.

We accept Visa, Master Card, Discover, American Express, cash and checks.

Payment is due two weeks before delivery. Orders placed within two weeks require immediate payment.

There is no tax on rental items or service fees. Tax is charged on disposable items only.

We recommend placing your reservation at least two weeks prior, though orders can be placed one day to one year in advance.

Cost depends on location and includes pick-up. Contact us for a quote.

Equipment will be delivered ground level to a dock, door, garage, or yard within 75 feet of trucks.

Employees set up canopies, stages, and dance floors. Customers handle other equipment, though paid setup is available.

8 days or more prior: 75% refundable. 4-7 days prior: 50% refundable. 3 days or less: no refund. 25% of deposit is non-refundable.

Changes allowed up to one week prior. Reductions made within 4 to 7 days incur a 50% minimum restocking fee.

All rentals are quoted per event. Equipment kept longer than specified incurs daily charges.

Customers are responsible from delivery/pick-up through return.

A damage waiver is available at 10% of total rental. It does not cover theft, loss, mischievous damage, or vandalism.